Table of Contents

A.) Account Creation & Setup

B.) Importing Passwords

C.) Keeper Browser Extension (AKA KeeperFill)

D.) Device Approvals

E.) Using Keeper



A.) Account Creation & Setup

You should receive an email indicating that your Keeper account has been created.

      1. Click the link in that email or go to: https://keepersecurity.com/vault/
      2. Click Login.
      3. Enter your email address and click Next. The CT Duo login page will show up, use your network credentials.
      4. Upon first login, you will need to acknowledge that your vault records are eligible to be transferred to another user by an administrator.  All users will see this message when they login for the first time and must acknowledge the message in order to continue.


B.) Importing Passwords

You can either manually enter your existing logins and passwords into your vault or Keeper can import your existing passwords, either from KeePass or your browser.


To begin the import process:

      1. Click the Account Dropdown Menu (your email address).
      2. Click Settings > Import.
      3. To import from a browser, click Import next to From a Browser.
        More information can be found here: https://docs.keeper.io/user-guides/import-records-1/import-from-chrome-firefox-ie-edge-and-opera
        Note: if this process does not import all of your records, please try the alternative process:
        1. Manual export from browser:
      4. To import from KeePass, click KeePass (.kdbx).
        More information can be found here: https://docs.keeper.io/user-guides/import-records-1/import-from-keepass-kdbx

C.) Keeper Browser Extension (AKA KeeperFill)
Keeper's Browser Extension called KeeperFill, autofills your logins and passwords into websites and apps. It is strongly suggested that you install KeeperFill.
Note: As of 04/22/2024, the KeeperFill browser extension cannot be installed for Microsoft Edge within a virtual machine. This should be corrected later this year.

To download KeeperFill for your browser:
      1. Click the Account Dropdown Menu (your email address).
      2. Click Settings > KeeperFill.
      3. Next to KeeperFill Browser Extension, click Setup.



D.) Using Keeper

Below are instructional videos for using various features in Keeper. Should you have any questions, please feel free to contact the Service Desk ([email protected]).



E.) Device Approvals

The very first time you log into Keeper, this will not apply. However, if you log in to a new device or browser, one of your "recognized" devices or browsers must approve, similar to a new iPad, iPhone, etc. This device approval can occur one of two ways: Keeper Push or Admin Approval.


      1. Keeper Push: This is a proprietary, notification-based device approval system that sends a push notification to an existing, recognized device. This is a self-service process that allows users to handle the device approval on their own. It is not a Duo challenge as this is a Keeper-specific system.

        If you select Keeper Push, a notification (push) will be appear in your Keeper vault on an approved device or Keeper browser session Select Approve to approve the new device. Once the device has been approved, you will be able to proceed to your Keeper Vault.
        You must be actively logged into a different, recognized/approved device to receive the notification.
      2. Admin Approval: This option will send a notification to the Service Desk (425.521.6100 or [email protected]) requesting device approval. If you do not have an existing, recognized device, this will be the only path gain access again. Once the device has been approved, you will be able to proceed to your Keeper Vault.